RESILIA Live Chat Tutor Support
RESILIA is a cyber resilience framework from AXELOS that is best practice for those working in IT or working with IT systems. We have combined our RESILIA training with Live Chat Tutor Support so you can have a certified tutor available to you 24/7 while you work your way towards the qualification. You can log in to the Live Tutor Support at any time through your course access, granting you instantaneous guidance from a RESILIA qualified tutor with real-world experience to complement their qualification. You will also be aided by e-mail support, which will help with the more complex questions you have that require a more detailed response, allowing our experts to provide in-depth answers should you need it. You can log a transcript of your chat history for easy reference once your chat session has finished. The Expert Screen Share functionality allows you to view the expert’s screen for live demonstrations and step-by-step instruction, which you can use to implement tasks in the Live Labs environment.
- On-demand, live support that provides expert answers and guidance for self-study and work relating to IT, desktop and business.
- Increased engagement and interactivity with content for an improved learning experience.
- Improved self confidence in the task at hand.
- 72% of learners who did not have a mentor felt it would have been easier to move ahead if they had some guidance during studies.
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